Contact Us

We want to hear from you…
Hundreds of thousands of Ontarians contact us every year: you want to participate in a program, make a comment or ask a question, or complain about the way we are dealing with something that affects you.

We try very hard to follow the three “R”s of customer service — Responsive. Reliable. Respectful — when we are responding to your needs.
 

Connect with us

 
Programs and projects

Aboriginal Energy Partnerships Program
aepp@ieso.ca

Feed-in Tariff Program
Feed-InTariffProgram@ieso.ca

Aboriginal Renewable Energy Fund
Aboriginal.Fund@ieso.ca

Large Renewable Procurement
LRP@ieso.ca

Conservation Fund
cfundinquiries@ieso.ca
powerauthority.on.ca/CFund

Request for Proposals
opa.procurement@ieso.ca
powerauthority.on.ca/rfps

Conservation Programs
Toll Free: 1-877-797-9473
Heating and Cooling Incentive: heatingandcoolingincentive@ieso.ca
saveonenergy programs for homes: saveonenergy.ca/Consumer.aspx
saveonenergy programs for business: saveonenergy.ca/Business.aspx


General Inquiries

General Email Inquiries:
customer.relations@ieso.ca
Independent Electricity System Operator
1600 - 120 Adelaide Street West
Toronto, ON M5H 1T1
Main Phone: 416-967-7474
Toll Free: 1-800-797-9604
Fax: 416-967-1947

Media Inquiries: 
(For exclusive use by journalists / reporters)
John Cannella
416-506-2823
media@ieso.ca