Contact Us

We want to hear from you…
Hundreds of thousands of Ontarians contact us every year: you want to participate in a program, make a comment or ask a question, or complain about the way we are dealing with something that affects you.

We try very hard to follow the three “R”s of customer service — Responsive. Reliable. Respectful — when we are responding to your needs.
 

Connect with us

Customer Service Portal

Questions? Comments?
Use our Customer Service Portal — the most
direct way to connect with the right people.

 
 
 
Other ways to contact us

Until our one-stop customer response portal is complete, the following email addresses will continue to connect you with the people who can help you:
 

Programs and projects

Aboriginal Energy Partnerships Program
aepp@ieso.ca

Generation Procurement Inquiries
powerauthority.on.ca/generation-procurement

Aboriginal Renewable Energy Fund
Aboriginal.Fund@ieso.ca

Feed-in Tariff Program
Feed-InTariffProgram@ieso.ca

Conservation Fund
cfundinquiries@ieso.ca
powerauthority.on.ca/CFund

Request for Proposals
opa.procurement@ieso.ca
powerauthority.on.ca/rfps


General Inquiries

General Email Inquiries:
customer.relations@ieso.ca
Independent Electricity System Operator
1600 - 120 Adelaide Street West
Toronto, ON M5H 1T1
Main Phone: 416-967-7474
Toll Free: 1-800-797-9604
Fax: 416-967-1947

Media Inquiries: 
(For exclusive use by journalists / reporters)
John Cannella
416-506-2823
media@ieso.ca